I promise you:

 

  • Total confidentiality - your business is your business and absolutely nobody else's.

  • Solutions and work that fit your brief specifically, and not some off-the-shelf solution that only half does the job.

  • Candour - you're paying for my professionalism, the very least I can give you is my honest opinion.

  • The highest quality of work every time, without exception.

  • Work that actually helps your business. If there's a better way to do something, I'll suggest it, and if you agree to my proposal then that's how we'll proceed together.

 

High standards, quality of work and a positive and long term relationship.

Working Together

As a Virtual Assistant, there are certain standards I keep so that you can rely upon the quality of my work and to help create a positive and long term relationship.

 

Of course, I also expect certain standards from my clients, none of which are unreasonable:

 

  • You need to treat me with respect and politeness.

  • Punctual communication and response. If we agree to speak at a certain time, it's only fair you honour that commitment.

  • An appreciation that I have a life outside of work.

  • Fair warning of deadlines. Often I can turn work around at short notice, but that doesn't mean you should rely on me to do so. For my part, if I don't think I can deliver an assignment for when you need it, I will tell you before taking it on.

  • On time payment, and in full. If that's going to be a problem, then we need to discuss it fully and openly.


 

 

  • Invoices are to be settled within fourteen (14) days.

  • Billable time includes additional meeting, travelling and writing or reading of your mail or emails.

  • Any travelling expenses and all postage, printing and other stationery expenses will be added to the invoice.

  • Payment may be made by cheque (made payable to Kate Porteous), by PAYPAL or by automated credit transfer (BACS) unless otherwise agreed.

My skills, experience and enthusiasm to make a difference to your company.

Payment

Pen, paper, internet and laptop - what need to work with you.

If you think you can meet my requirements, and are happy with the standards I have set myself, call me today on +44768 619540

In Brief:

 

  • My hours are 9.00 AM – 3.00 PM weekdays.

  • Initial one hour consultation is complimentary.

  • As a new client, you will be required to sign a contract and agree to the terms and conditions before any work is started.

  • Final proofreading and checking of all work supplied shall be your responsibility.

  • Any errors must be reported within three (3) days of receipt of completed work. I will, of course, rectify any errors I have made free of charge.

  • For hourly based work, there is a minimum time of one hour contract, with additional 15 minute increments available.

 

  • Confidentiality is absolutely key and your business details will not be discussed or disclosed to anyone else.